Returns & Exchanges

We want you to love your shades, which is why we offer a 30-day window for returns or exchanges on all non-custom eyewear. Items must be in their original packaging and in brand-new condition to qualify for a full refund.

Return Process

• 1.
  Start Your Request

  Visit our online Returns Center and enter your order number and shipping zip code to pull up your purchase history.

• 2.
  Select Your Items

  Choose the specific sunglasses you wish to return or exchange and indicate the reason so we can improve our gear.

• 3.
  Print and Ship

  Download your prepaid shipping label, securely pack your items in their original hard case or box, and drop the package off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse receives and inspects your return, we will process your refund or ship out your new exchange within 5-7 business days.